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GENERAL TERMS AND CONDITIONS
Fast Forward – I by AV Holding B.V.


Rotterdam, Siciliëboulevard 174
KvK: 93737203

Definitions:
Parties: Fast Forward – I by AV Holding B.V. (hereinafter: “Fast Forward”) and the Client jointly.


Agreement: Any agreement concluded between Fast Forward and the Client, whereby Fast Forward undertakes, for a price agreed upon between the Parties, to provide Services to the Client.


Services: All services provided by or on behalf of Fast Forward within the scope of the Agreement, including but not limited to consulting in the field of e-commerce and digitization on commercial, technical, organizational, and/or procedural matters, whether delivered in the form of oral or written advice, reports, interim management, training, or coaching.


In writing: Both traditional written communication and communication stored on a durable data carrier, such as communication via email.

The remainder of the document retains its original structure, substituting “Small Giants” with “Fast Forward” throughout the document. All references, obligations, and entitlements in these general terms and conditions are now attributed to Fast Forward – I by AV Holding B.V.

Governing Law and Jurisdiction:
All Agreements and all resulting legal relationships between the Parties are governed exclusively by Dutch law. The Parties will not initiate legal proceedings until they have made every effort to resolve the dispute amicably. The court in Rotterdam has exclusive jurisdiction to handle legal disputes. The Dutch version of these general terms and conditions is always decisive for the interpretation of the provisions contained therein.

Updated for use by Fast Forward – I by AV Holding B.V., headquartered in Rotterdam, KvK 93737203.